CUSTOMER SEGMENTATION & TARGETING
We understand that we need to evaluate the customers and stakeholders who are critical to achieving successful access and engagement for your brand. We take a holistic approach that moves beyond payers and considers all the relevant stakeholders. In addition, we identify the key organizations within a market segment that can help accomplish your goals.
We identify the most relevant customers and stakeholders within the following segments:
- Policy influencers – CMS
- Payers – commercial/government
- IDNs/hospitals systems/ACO
- Group purchasing organizations
- Distribution partners
- Congresses/industry organizations
- International payer/policy organizations
- HCP organizations
- Physician/pharmacy/nursing staff and patient groups
At Peregrine, we identify not only the most important segments, but also which organizations/individuals within a segment should be targeted. We assess the degree of stakeholder influence and steer your brand’s messaging efforts towards the targets with the highest impact.
Our Process:
- Review access data (HIRC, AIS, Wolters-Kluwers, MMIT, CMS.gov, DDD, etc.)
- Gather your organization’s internal intel (advisor input, conference findings, existing syndicated reports, internal stakeholder input)
- Coordinate with data vendors (economic reports, thought-leader surveys, competitive intelligence)
- Analyze Peregrine’s data base, internal staff experience and our network of industry, customer partners, and payer advisors
- Collate and analyze data
Deliverables:
- In-depth insight report that arms your organization with the high-impact customer segments as well as specific, high-priority customers/stakeholders
- Reference binder with sources to support our findings
- On-site planning workshop outlining findings as well as ongoing interpretive support of our findings